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Shipping

Shipping

Free Express delivery until December 22nd!

We provide a fully traceable and secure service with Australia Post eParcel for all deliveries in Australia, and Express Courier International (ECI) for all deliveries in New Zealand.

Please Note: Unfortunately we can only ship to Australia and New Zealand.

Christmas Delivery Guide

Christmas Delivery Guide

Please use the below dates as a guide only.

Australian Metro Areas - Midnight Tuesday 19th December
Order before 11.59pm on Tuesday 19th to have delivery by Christmas in metro areas Australia-wide.

Australian Regional Areas - Midnight Sunday 17th December
Order before 11.59pm on Thursday 14th to have delivery by Christmas in regional areas Australia-wide.

New Zealand Metro Areas - Midnight Sunday 17th December
Order before 11.59pm on Monday 18th to have delivery by Christmas in regional areas Australia-wide.

If you live outside a metro or regional area please head to auspost.com.au for accurate delivery times.

All orders are dispatched from Torquay, Victoria 3228.

Same day shipping*

We will try our best to ensure that orders placed before 12pm (AEST) on business days will be shipped the same day, with delivery within days - depending on your location (see timetable below).

Orders received over the weekend will be dispatched on the following Monday.

Our online orders are dispatched from Torquay, Victoria.

*During the busy Christmas period the 12pm deadline does not apply, orders will be shipped the following day.

Australia Post Standard Delivery Timetable (guide only)

Location Business Days
Victoria (Melbourne Metro) 2 - 4 (1 - 3)
New South Wales (Sydney Metro) 3 - 6 (3 - 4)
Queensland (Brisbane Metro) 3 - 7 (3 - 4)
South Australia (Adelaide Metro) 3 - 6 (3 - 4)
Western Australia (Perth Metro) 5 - 9 (5 - 6)
Tasmania 3 - 4
Northern Territory 5 - 7
New Zealand 3 - 6

If you live regionally or outside a major city, head to auspost.com.au/calculate to use the Australia Post Delivery Times tool for more accurate information on delivery times to your location.

Express shipping will be the fastest possible delivery, with a next day delivery service available for majority of metro areas Australia-wide. Head to auspost.com.au/calculate for estimated delivery times.

Track & Receive your order

A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it's progress.

The default delivery option for Australia Post is 'Authority to Leave', which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select 'Signature on Delivery' when checking out.  

Bulky / Heavy / Specialty Items

All shipping is subject to volume and weight, and in some instances a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this as the point of purchase.

Duties for New Zealand Customers

Some orders may incur a duty or customs charge. Rip Curl are unable to advise this at the time of purchase.

All related duties and customs charges are to be paid by the customer. Click here to read more from NZ customs.

 

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