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Shipping

Shipping

Online orders continue to be shipped daily. Delivery may be a little slower than usual for some locations. Delays due to increased demand with our delivery provider Australia Post.
Shipping & Returns

Standard shipping is FREE for all orders over $50. Orders under $50 will be subject to a standard postage charge of $9.95. Items will be dispatched from Torquay, Victoria via a fully traceable and secure service with Australia Post.

 More information on shipping.

We are committed to customer satisfaction. If you are not satisfied with your Rip Curl online purchase simply return it to us following our procedures and within 21 days of receipt and we will issue you an exchange or full refund for the product.

 More information on returns.

All orders are dispatched from Torquay, Victoria 3228.

Shipping Information
Please allow an additional 3 - 7 days for delivery to each location.

All orders are shipped from our warehouse in Torquay, Victoria, via Australia Post. Please refer to the below delivery times as a guide only.

Australia Post Standard Delivery Timetable (guide only)

Location Business Days
Victoria (Melbourne Metro) 2 - 4 (1 - 3)
New South Wales (Sydney Metro) 3 - 6 (3 - 4)
Queensland (Brisbane Metro) 3 - 7 (3 - 4)
South Australia (Adelaide Metro) 3 - 6 (3 - 4)
Western Australia (Perth Metro) 5 - 9 (5 - 6)
Tasmania 3 - 4
Northern Territory 5 - 7

If you live regionally or outside a major city, head to auspost.com.au/calculate to use the Australia Post Delivery Times tool for more accurate information on delivery times to your location.

Track & Receive your order

A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track its progress.

The default delivery option for Australia Post is 'Authority to Leave', which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select 'Signature on Delivery' when checking out.  

Click and Collect

Our Click & Collect service is currently unavailable.
There is no charge for Click and Collect orders. Please allow;

  1. Eastern States metro areas: 2-4 days
  2. South Australia, Western Australia and Regional areas: 2-5 days
Bulky / Heavy / Specialty Items

All shipping is subject to volume and weight, and in some instances a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this as the point of purchase.

 

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