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Returns Policy

Returns Policy

We are committed to customer satisfaction. If you are not happy with your Rip Curl online purchase simply return the item/s for a refund within 21 days of purchase following the below process.

Please ensure your return is within the returns period, all orders outside of this will be returned to sender.

Please note all returns will be refunded, we do not offer exchange during this time.

Our warehouse remains open to accept your returns. Only in-store options are temporarily unavailable. Please allow up to 7-10 days for your refund to be processed before contacting customer service. Please note all returned items will be refunded where applicable, currently exchange is unavailable.

Return via Australia Post

STEP 1: Read and agree to our returns policy

1. Item returned within 21 days of purchase.

2. Item is not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging.

Wetsuit Returns Info

3. Item was purchased via the official Rip Curl online store.

STEP 2: Pack & Label your item(s)

Any items being returned need to have an Australia Post returns label on them. You can generate this label by following the link below.

Generate Label

Got more questions? Head over to our FAQ's page.

Return or Exchange at a Rip Curl Store

STEP 1: Read and agree to our returns policy

1. Item returned within 21 days of purchase.

2. Item is not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging.

Wetsuit Returns Info

3. Item was purchased via the official Rip Curl online store.

STEP 2: Participating Stores

You may return your online purchase to the following stores;

 

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